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GET MORE REFERRALS & REVIEWS!


What is a customer referral program? A customer referral program is a process that gets you new customers by asking your current customers to recommend people they know. Most people that are happy customers will gladly refer others to your business.  Asking for online reviews will increase your credibility to others that find you online!


EMAIL REFERRALS: You can ask your customers to introduce their friends or family to you by email. Using email as your main channel for referral marketing helps you collect a new lead’s contact information quickly and make sure keep a record of all referrals and thank them!


WORD OF MOUTH REFERRALS: This is when you ask your customers to spread the word about your business. It’s an informal and inexpensive way to attract new leads to your business.


ONLINE REVIEWS: By getting positive reviews, your customers can indirectly refer you to anyone who finds your business online. Asking for and collecting online reviews can help you build a reputation as a trustworthy business and attract new customers.


How to ask customers for reviews over the phone-


A phone call can help you gather feedback with a current customer or get feedback to identify happy customers. If they’re satisfied with your business, most customers will thank you for the great service right away and appreciate the follow-up phone call. 

Take this opportunity to ask them if they will leave you a Google review and mention you’ll send them a quick text or email with a link to your review page.

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