What is a customer referral program? A customer referral program is a process that gets you new customers by asking your current customers to recommend people they know. Most people that are happy customers will gladly refer others to your business. Asking for online reviews will increase your credibility to others that find you online! EMAIL REFERRALS: You can ask your customers to introduce their friends or family to you by email. Using email as your main channel for referral marketing helps you collect a new lead’s contact information quickly and make sure keep a record of all referrals and thank them! WORD OF MOUTH REFERRALS: This is when you ask your customers to spread the word about your business. It’s an informal and inexpensive way to attract new leads to your business. ONLINE REVIEWS: By getting positive reviews, your customers can indirectly refer you to anyone who finds your business online. Asking for and collecting online reviews can help you build a reputation as a ...
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